Tips and articles all things OUTSOURCING. How to find the right VA, set the relationship up right, and make the most of what should be a mutually beneficial awesome partnership. Enjoy!


Things VAs do that make them less valuable.

I see Virtual Assistants every day, both online and offline. It’s my world. And I love it. However, there are some things I see Virtual Assistants doing that makes me wonder if they are self-sabotaging their success. And sometimes, it’s only tiny things, but they scream “not professional enough” at me.     Here’s what I’ve seen. Spelling and grammar mistakes You’ve probably realised that my absolute pet hate is when VAs use VA’s. If you’re just referring to a group of VAs and what they do – there is no apostrophe. And considering this is your

3 steps to being found in business

How do you want to be found? What do you want to be found for? Who do you want to be found by?

I’m a firm believer that when you know the answers to these questions – YOU WILL BE FOUND. The power of attraction is amazing. Once you know what you want – you’ll do more to achieve it and you’ll see the right opportunities when they appear. This month I want you to clarify what this all looks like for you. How do you want to be found?

Getting Packaged – Top Tips

I was all ready to write this great article for you but then I stumbled on a great article that says everything I'd love to say and more! So I recommend you head on over to and have a read. Some really awesome information about packaging your services. This article looks at "service based business packaging" in a totally different way but I thought it was too interesting a concept not to share. It's more about how you wrap up and display your services.

What makes an established VA so successful?

You all know them – those Virtual Assistants who have been going for years and totally know their stuff. They have excess clients, subcontractors, a regular income and they don’t even seem to advertise for work. They post photos of themselves working in exotic locations, pool or beachside, with their feet up and a coffee or wine in their hands. What do they have that you don’t? Passion They’ve put their heart and soul into their business. They’ve survived the tough start-up phase. They’ve invested in themselves and their business. All because they have a drive and passion that keeps


Did you know that the VA Industry has existed in Australia since before we got Internet? Yes, people ran businesses before we had the world wide web that we now rely so heavily on every single day. *gasp!* They either posted or delivered work to be completed – an activity which some people still utilize for certain tasks. In the early dial up internet days, we didn’t have a gamut of CRMs, websites, social media platforms, VOIP and other tools to make running a virtual business easy. We had email. And we had slooooow email at that. And we didn’t

Tags: , |

Why “saving me time” is not going to cut it

Many VAs are offering prospective clients the awesome benefit of “saving time” and “giving you your time back” and personally, I don’t think that’s enough anymore. Even though we are all rushed for time these days – more than ever before – the promise of saving me time or giving it back isn’t enough to ease my particular business pains. Yes I’d like more time. But I actually would rather just swap my time from the tasks that make me groan, to the tasks that give me tingles! Not more time – just lessLSTs! (Life Sapping Tasks). Picturing you giving

The top 4 things to consider when looking for a Virtual Assistant

Let me start by telling you that deciding you actually need a Virtual Assistant is your biggest hurdle. You’d be amazed how many business owners put it off, continuing to work all hours of the night just to keep up with their admin. So as part of my training role, I ask business owners what their concerns are when it comes to working with a VA. Here’s the top 4 questions I’ve been asked: What things can I actually outsource? How do I know they are working when they say they are? What does it really cost and how do

Feel the fear and do it anyway®…

Here’s how to face your fear of outsourcing to a Virtual Assistant I totally get it. Business back-ends can be super messy. It’s the last thing on your mind at the end of the day. You can’t really be bothered to make sure your books are in order, to make sure all those emails have been answered and filed into folders, to make sure your documents have been updated… There’s nothing worse than having to take care of your own business admin at the end of a long day. Am I right? Unless you love this kind of thing, it’s

When I asked my Psychiatrist for his resume, he knew I was nuts!

ré·su·mé n. “A brief account of one’s professional or work experience and qualifications, often submitted with an employment application”. One of the biggest things I see from new VAs is their need to hang onto their ‘resume’. And yes, especially when you start a business, it can be hard for a Virtual Assistant to see their relationship with clients as something other than an employee/employer partnership. This also goes for clients asking a VA for their ‘resume’ as they also have the employer mentality. This is simply because in the past, it was the only way it was done. No

Every BNI needs more than one VA. Here’s why

BNI is the world’s largest business networking and referral organisation. It is worldwide and has chapters all over the place. Each chapter has industry exclusivity so for example, they would only have one plumber, one web developer, one hairdresser etc. These business owners meet up, connect, support each other and generate leads. In a nutshell, the BNI members refer customers/clients only to those in their chapter. Multiple Virtual Assistants (VAs) could benefit from joining a BNI Chapter. One of the most important things I encourage VAs to do is networking. And BNI is a great place to do this. Unfortunately,