Get Reference Checked or Standards Assessed!
Setting standards in the VA Industry has always been a challenge. But now there are a few things you can do to really show your clients that you have what it takes!
We have 2 processes we use to gather evidence of the quality of your business services and structure. They are Reference Checking and Standards Assessing.
Reference Checking = Client Love
Reference Checked VAs have provided references from 3 super-happy clients. We contact your referees and ask them a series of questions to determine how happy they are with your services.
Once you've passed this test you can then brag that you are a Reference Checked VA - I recommend using the badge and explaining what it means on your website, email signature, business profile and in your joblead applications.
References must be from your CLIENTS only (who you have been supporting for AT LEAST 3 MONTHS or have COMPLETED 3 PROJECTS) not from employers - being an employee is very different to being a contractor. We also cannot accept references from family members.
Once we get 3 references for you which give you lots of praise, we will let you know that you have been reference checked and will send you the badge to use in your marketing collateral. Good luck!
Standards Assessment = Quality Foundations
If you want your clients to know you really tick all the business setup boxes, this assessment is for you.
You'll be provided with an application form to complete after which we will commence the assessment process for you.
Included is assessment of business documentation, online presence, business processes and experience.
We will send you a form asking about the structure of your business, the programs you use and what systems you have in place.
We will also request to see example contracts, invoices and portfolio if applicable.