Looking for a versatile virtual assistant who can bring a whole lot to the table? That’s where I come in.
I’m Lisa Hutton and I’m here to streamline your administration and operations to drive your business forward.
Let’s talk about administrative tasks. I’ve got years of executive assistant experience managing calendars, setting up appointments and handling emails with ease. Organisation is my middle name and I’ll make sure everything runs like a well-oiled machine.
But that’s just the beginning. I’ve also got a passion for organisational development and process optimisation. I’ve worked with businesses to identify areas for improvement and implement strategies that boost efficiency and effectiveness. From revamping outdated processes to fostering a culture of continuous improvement, I’ll help your business reach its full potential.
When it comes to event coordination, I’ve got you covered there too. I’ve chaired premier state balls, so I know a thing or two about pulling off a successful event. Whether you’re planning a corporate gathering or a charity fundraiser, I’ll make sure every detail is taken care of.
And let’s not forget about project management. With years of experience overseeing complex projects, I know how to keep things on track and deliver results. From planning and resource allocation to risk management and stakeholder communication, I’ll handle it all with ease.
I’m also a Leadership and Personal Development Coach, so if you’re looking to expand your business leadership, or simply need an accountabiilty partner, I’m here for you.
So if you’re ready to take your business to the next level with some top-notch virtual assistance, I’m here and ready to help. Let’s chat about how we can work together to make great things happen!
My services include, but are not limited to:
Administrative Support:
– Calendar Management: Schedule appointments, meetings, and events.
– Email Management: Organise and respond to emails, prioritising important messages.
– Travel Arrangements: Book flights, accommodation, and transport for business trips.
– Document Preparation: Draft and format documents, presentations, and reports.
– Data Entry: Input data accurately into spreadsheets, databases, or CRM systems.
Communication Support:
– Phone Handling: Answer calls, take messages, and handle inquiries professionally.
– Correspondence: Draft and proofread business letters, memos, and communications.
– Virtual Meetings: Schedule and set up virtual meetings using platforms like Zoom or Microsoft Teams.
Research and Analysis:
– Market Research: Conduct research on industry trends, competitors, and demographics.
– Data Analysis: Analyse data sets and generate reports to provide insights.
– Content Research: Gather information and resources for blog posts, articles, or presentations.
Project Management Support:
– Task Coordination: Assist in coordinating tasks, deadlines, and deliverables for projects.
– Document Management: Organise and maintain project documents and files centrally.
– Meeting Coordination: Schedule and coordinate project meetings, send out agendas, and take minutes.
Virtual Event Support:
– Webinar Setup: Assist in setting up and managing virtual webinars or online events.
– Virtual Conference Assistance: Help plan and coordinate virtual conferences or summits.
– Virtual Networking: Facilitate virtual networking opportunities for clients or team members.
Customer Support:
– Inquiry Handling: Respond to customer inquiries, troubleshoot issues, and provide support.
– Order Processing: Process orders, track shipments, and handle customer inquiries.
– Feedback Management: Collect and organise customer feedback, escalating issues for resolution.
Additionally, I’m pleased to offer business optimisation services:
Process Improvement:
– Identify inefficiencies and streamline workflows.
– Introduce automation tools to reduce manual tasks.
Cost Reduction:
– Analyse expenses and negotiate favourable contracts.
– Implement measures to reduce wastage.
Performance Metrics:
– Develop KPIs to track performance.
– Analyse data to drive improvement.
Strategic Planning:
– Define objectives and develop growth strategies.
– Monitor market trends and adjust plans accordingly.
Organisational Development:
– Assess structure and implement training programs.
– Foster a culture of innovation.
Technology Integration:
– Implement cloud-based systems for collaboration.
– Provide training for new technologies.
Customer Experience Enhancement:
– Analyse feedback to improve service.
– Personalise marketing efforts.
Risk Management:
– Identify and mitigate risks.
– Monitor regulatory changes.