As the Virtually Yours Virtual Assistants who are members of this forum enjoy the last month of winter here in Melbourne (a time to keep warm and eat lots of soup and winter fare), we are making sure we all keep our clients nice and warm.  How are you looking after your clients?  What do you do to turn your warm leads into cosy sales?  Do you have time to keep those potential clients warm or are you bogged down in the office under an electric blanket of admin tasks?

Are you so busy reading and responding to emails and splashing around in a puddle of paperwork that you can’t get any work done?  Here’s a tip for you that’s outside the square - Don’t check your emails!  Phew – was that a blustery north wind blowing through, or a howl of “I can’t leave emails unchecked!!! OMG what are you thinking!”  that I heard?

Ok, so I’m not saying NEVER check your emails, just don’t check them every five minutes.  Only look at your inbox a few times a day and action the emails then and there!  And once they’re actioned, file them away because if that email has been actioned, then you shouldn’t need to look at it again.  If an email can’t be actioned immediately, create a task for it and move it out of your inbox and into a To Do folder or task list.  Your Inbox should just be for incoming emails - don’t use it as a storage folder or a To Do list.

By not ‘living in the inbox’, you’ll get time to get to your clients so that they’re not left out in the cold and the rain. Looking after them and keeping them ‘warm and cosy’ means that they will come back to you again and again because they will see you as the best there is.

Chris from C Squared Virtual Admin Services and the other VYVA Virtual Assistants here on our forum are great at doing admin – so why not outsource to one of us?  We love doing things for our clients like creating newsletters, database management, document formatting, managing emails and calendars, booking travel and accommodation and more… all the fiddly things that get in the way of you building your business!  There’s nothing better than a client who says “LOVE IT, thank you – very innovative….”  which is what one of C Squared Virtual Admin’s clients said recently.

Anyway, I hope you keep warm and dry for this last month of winter, but don’t worry – spring is on its way, along with Father’s Day in Australia – why not choose a VYVA Virtual Assistant as a gift for Dad in September?  He’ll love you for it.