PROFESSIONAL PROFILE

I am based on the South Coast of NSW, Australia, and have a broad background in business administration and EA/PA support, gained over the last 30+ years across a variety of fields, including Defence, state government, not-for-profits, and small and large businesses.

Self-Employed since 2018, focusing on delivering high-quality virtual assistance, office administration, and management solutions to diverse clients. With over six years as a business owner, I have contributed to improving operational efficiency and streamlining administrative processes, leveraging strong problem-solving and organisational skills.

Business Name

LRA Consulting Australia

Services

Email management/prioritising/ weeding out spam and junk mail
– Calendar management – scheduling and appointment setting
– Client communication – emails and telephone calls
– Travel management
– Monitor customer satisfaction levels
– Creating processes, standing operating procedures and manuals
– Document creation, formatting and proofing
– Word processing, spreadsheets, pivot tables, charts, graphs, flowcharts, organisation charts and presentations
– High level working knowledge of Microsoft Office Suite, including MS Word, MS Excel, MS PowerPoint and MS Visio
– Data entry
– Online research
– Data analysis and statistical reporting
– Create and maintain registers and contact databases
– Invoicing, raising purchase orders and quotations
Document Control
– Administer end-to-end document control process activities
– Ensure all documents are formatted in accordance with style guide
– Ensure version control/revisions are systematic and aligned to document histories
– Setup and maintenance of filing systems
Tendering
– Research and track upcoming projects/tenders
– Cold call/email potential Clients expressing interest in pricing works packages
– Tender preparation
o Manage and coordinate the compilation of tender submissions
o Liaise with Client for completion of bill of quantities/written responses to tender schedules
o Draft staff resumes for inclusion in tender submission
– Collate and lodge tender submission
BUSINESS CREDENTIALS:
➢ Bachelor of Arts / Business Studies
➢ Diploma of Business Law
➢ Diploma of Leadership and Management
➢Corporate Governance Course
➢ Mental Health First Aid Course
➢Acknowledge This – Acknowledgement of Country awareness course
➢ Current Company Director Number
➢ Working with Children Check (NSW) – WWC1312804E
➢ Current NSW Driver’s License
➢ Current National Police Check
➢ Current ABN and GST registration

Reviews