Paula Wynyard, Wynyard Business Solutions
Paula Wynyard
Wynyard Business Solutions
I started my career working as a Secretary/Receptionist over 20 years ago. For the first 10 years, I worked in various admin roles including data entry, customer service and marketing. I then took on the role of Personal Assistant working for the Global Sales Director and supporting the National and Regional Sales Team at Fitness First, a position I kept for over 9 years, as I enjoyed the environment and the many different challenges that were thrown my way on a daily basis.
During that period, I developed strong administration, secretarial and coordination skills, earning a reputation for being trustworthy, reliable, professional and a multi-tasker with a ‘can-do’ attitude.
As a highly motivated individual with a passion for creating and formatting documents, I strive to always achieve the best possible outcome and my extremely high standards ensure I am consistently accurate and thorough. I pride myself in producing high-level documents quickly and have an emphatic attention to detail. My proactive and organised nature ensures successful completion of tasks in an effective and timely manner.
Deciding I was ready for a new challenge, I discovered the Virtual Assistant industry and figured that with my extensive administrative knowledge and my desire to learn new skills, becoming a VA was a positive move.
I spent the first part of 2009 setting up my virtual assistance business, Wynyard Business Solutions. Wynyard Business Solutions provides confidential, reliable and professional administrative support for businesses or individuals.
Read Paula’s formatting answers here… Continue reading
1. I can never make page breaks work in Word!
The easiest way to make page breaks in Word is by hitting ‘Ctrl + Enter’, this inserts a hard page break.
If you want to insert a section break, eg you want to change the orientation of the page from portrait to landscape, go to the ‘Page Layout’ menu, under ‘Page Set Up’ tab, and go to the ‘Section Break’ list and select the appropriate option, although I find that ‘Next Page’ is generally the best one to use.
2. Is there any way of making a form with option boxes in Word?
If you want to make option boxes in a form in Word, go to the ‘Developer’ menu, ‘Control’ tab. In this tab there are options to allow for a drop down menu or check boxes etc. If you go to the place on your form where you want to add an option box, then click on the square with a tick in it, this will insert a blank box, whereby you can type the text next to it. When someone is filling out the form, they just need to click on the blank box and a cross appears.
If you want to insert a drop down menu with options, you select ‘Drop Down List Content Control’, then select ‘Properties’ – give it a title, and then list the different options by selecting ‘Add’.
3. How do I make a stationary template with the business details running down the side of the page instead of at the top or bottom?
In Microsoft 2010, when you select ‘New’ document, it gives you the option of a number of templates. If you select the ‘Letterhead’ folder, there are a number of different styles, there is one in particular named Letter (Business Design), which you could alter to suit yourself. If you wanted to start from scratch, I would suggest using a Text box to insert your details down the side, and adjust your margins accordingly, however I don’t think there is an easy way to set up so letterhead is on subsequent pages (like the way headers and footers work), without copying and pasting the text box.
4. General Formatting Tips:
- When formatting a document consistency is the key, you want to create a professional looking document to ensure consistency for the brand.
- Ensure font sizes, spacing, margins, tabs are all the same throughout.
- When formatting a document, use styles to create your different headings/levels.
- Using styles allows you to create a TOC fairly simply.
- Don’t choose a standard style and change it manually each time if it’s not right – set up your own styles.
- Use page numbers on all documents.
- If it is a manual/workbook/proposal etc, use a document title in the Header, and ‘Prepared by’, ‘Date, and ‘Page Number’ in the footer.
- Not everyone is a fan of formatting as it can be rather time consuming and tedious, however there are a few of us that love it, so if you don’t have the patience to ensure you create a professionally looking document, then find someone that can do it for you.
If you have any other questions, please let me know.
Thanks
Paula Wynyard
Benefits of using a VA

What is a Virtual Assistant?
A term for home-based secretary, administrative support, and others who supply remote or virtual assistance. No need to provide office space, equipment or software – we have our own! Work is carried out ‘virtually’ from our offices, no matter where you are!
A Virtual Assistant is an Independent Contractor, therefore, you do not pay payroll taxes or benefits.
A Virtual Assistant is convenient! A VA is available when you have work that needs to be done yesterday. A VA can ensure that business people working in a home office have access to all of the support benefits enjoyed by a business person in the corner office of a major corporation – without having to hire any employees!
What are the benefits of hiring a Virtual Assistant (VA) as opposed to an employee?
There are numerous benefits:
- Access to a professional and highly trained Executive Assistant.
- No need to provide office equipment and space.
- No need for ongoing training of administration staff.
- No need to advertise for and interview administration staff.
- Less costs associated to projects – pay for time used only!
- Fresh ideas and perspectives on administration management for your organisation.
Who can use Virtual Assistants?
Almost any type of business industry can benefit from working with a VA. Some industries have embraced the concept and are widely using VAs while others are bound by “tradition”. Industries or businesses that truly work well with VAs are:
- Contractors.
- Entertainment Industry.
- Independent Professionals.
- Real Estate Agents/Realtors.
- Marketing Consultants.
- Attorneys.
- Executives.
- Physicians.
- New Small Businesses.
- Telecommuters.
- Web Based Businesses.
Virtual Assistant vs. Employee
- No employee-related taxes, paperwork, insurance, or benefits.
- No extra office space or equipment costs.
- You only pay for “Time on Task” or by project.
- The ability to stay on schedule.
- Extra staff during seasonal or peak activity time.
- Support on as needed basis, with fast turn around time.
- Weekend and evening assistance.





