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Encore Admin Consulting is the easy admin solution for your small business.

I’m Korryn Haines: admin ninja and virtual assistant. I’m here to make sure your admin needs don’t slow you down or mess you up.

I work remotely to bring the skills of an experienced administration assistant straight to your businesses, without you having to pay for a full-time (or even part-time!) employee, or go through any hassle with a recruitment agency.

I only charge you for the hours I work and tasks I complete, and trust me — I work hard, and I complete a lot!

Let me take on the jobs you don’t have the time or skills to do yourself.

Business Name
Encore Admin Consulting
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Services

General Admin
• High level research for general business tasks – sourcing of supplier contacts, software options for use within the business, small projects procurement.
• Setup and moving and sorting of your business files onto cloud based filing systems (Google Drive / Dropbox)
• Creating business document templates – new client questionnaires; adding your branding to your client agreements, information sheets, generic email templates (Word, Excel, Access, Powerpoint)
• Designing forms such as client forms, administration process forms, client feedback forms – within a range of software including Microsoft Word, Adobe PDF Interactive Forms, Google Forms
• Building of document template for mail out letters and mail merging to client provided mailing lists and content
• Email management – tidying of your inbox, sorting of emails, responding to client emails with pre-determined responses, creation of automatic tagging categories and filters (Gmail / Outlook)
• General data entry such as building of contacts databases, manually inputting data from other sources into spreadsheets, entry of information into website databases for the business
• Data scraping such as extracting content and inputting into your business databases, moving of information from one file format into your system
• Formatting of your existing business documents to ensure consistent layout and look and feel
• Scanning and filing of paper based records into your electronic filing system
• Converting electronic files from PDF to Word or Word to PDF
• General proofreading of your documents for example correspondence, emails, blog posts, proposals
• Extracting of reports from your business systems for weekly reporting and data analysis.
• Research of accommodation and flight options for travel and bookings

General Marketing
• Creating business marketing templates – brochures, flyers, newsletters, Facebook post templates (Word, Excel, Access, Powerpoint)
• Creation and collation of workshop, seminar, lecture and/or meeting presentations and handouts
• Presentation preparation (Google Slides / Powerpoint)
• Placement of your marketing materials in advertising and online marketing channels as directed
• Creation of basic Wordpress websites and blogs (framework only – all content to be provided by client)
• Updating of website content and blog posts in Wordpress (content provided by client)

Social Media Management
• Initial account set up (Facebook, Instagram, LinkedIn)
• Creation of easy to use templates for your social media posts
• Creation of simple graphics using your branding for use to create a standard look and feel for your social media accounts (profile image, banners, branded post images)
• Forward scheduling of Facebook posts using content you provide and to your preferred schedule

Email Marketing
• Initial account setup in Mailchimp
• Template creation within Mailchimp for your newsletters
• Collation of reports from Mailchimp for your campaigns

Finance Data Entry
• Basic data entry in MYOB, Xero, Quickbooks and Wave Apps.
• General data entry in producing invoices and inputting receipts and purchase orders into your finance system*
• Bank reconciliations
• Expense reporting and reconciliations
*Please note I am not a registered BAS Agent.

Event Coordination
• Sourcing of venue options for your event and liaison with the venue to arrange bookings
• Sourcing of items required for the event (workbooks, printing, promotional material)
• Research of accommodation and flight options for travel and bookings
• Design and distribution of simple invitations via email for events
• Liaison with invitees to manage RSVPs for your event

Process Consulting
• Documentation of your existing business procedures and production of a manual for use within the business
• External analysis of your business administration processes and provision of recommendations for alternatives or improvements
• In-house or online mentoring of your existing administration staff to provide them with support and tools to help them service your business

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